COMPLAINT RUBRIC
ASPECT
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2 points
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1 point
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0 point
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GENERAL PRESENTATION
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It was complete and an excellent exposition
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It was regular and missed some aspects.
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It was disorganized and incomplete.
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COMPLAINT
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The complaint is complete (date, greeting, problem exposition, suggestions, farewell).
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They missed some aspect in the complaint ( date, greeting, problem, suggestions, farewell)
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The complaint is incomplete, they missed some aspects.
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VOLUME
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I heard very well the exposition.
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I can’t hear in some moments of the exposition.
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I didn’t hear anything of the exposition.
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GRAMMAR
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The words comply with grammar spelling, and punctuation conventions.
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Some words don’t comply with grammar spelling, and punctuation conventions.
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The most of words don’t comply with grammar spelling, and punctuation conventions.
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USE OF ENGLISH
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They spoke and had an excellent English fluency
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They spoke and had a regular English fluency
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They spoke and had a bad English fluency
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