HELLO, DEAR STUDENTS

THIS IS THE COMPLAINT RUBRIC

ASPECT	2 points	1 point	0 point
GENERAL PRESENTATION	It was complete and an excellent exposition	It was regular and missed some aspects.	It was disorganized and incomplete.
COMPLAINT	The complaint is complete (date, greeting, problem exposition, suggestions, farewell).	They missed some aspect in the complaint ( date, greeting, problem, suggestions,  farewell)	The complaint is incomplete, they missed some aspects.
VOLUME	I heard very well the exposition.	I can’t hear in some moments of the exposition.	I didn’t hear anything of the exposition.
GRAMMAR	The words comply with grammar spelling, and punctuation conventions.	Some words don’t comply with grammar spelling, and punctuation conventions.	The most of words don’t comply with grammar spelling, and punctuation conventions.
USE OF ENGLISH	They spoke and had an excellent  English fluency	They spoke and had a regular English fluency	They spoke and had  a bad English fluency